Payment Policy for Lunarhato.net

Effective Date: January 3, 2025

At Lunarhato.net, we are committed to providing a secure and efficient payment process for our customers. This Payment Policy outlines the types of payment methods we accept and the procedures for processing payments on our website. By making a purchase on our website, you agree to the terms and conditions of this policy.

1. Accepted Payment Methods

We accept the following payment methods for all transactions on Lunarhato.net:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: You can use your PayPal account to complete your payment securely.
  • Other Online Payment Methods: We may also accept alternative payment services as available on the checkout page.

2. Payment Security

  • All transactions on Lunarhato.net are processed using secure payment gateways. We use industry-standard encryption to ensure that your payment information is protected.
  • Your credit card details and personal information are never stored on our servers. We use trusted third-party payment processors to handle all sensitive payment data.

3. Currency

  • All prices on Lunarhato.net are listed in US dollars (USD), unless otherwise specified.
  • The total price you will pay will be displayed at checkout, including any applicable taxes and shipping fees.

4. Payment Authorization

  • By submitting your payment details, you authorize Lunarhato.net to charge the total amount due for your order to your selected payment method.
  • Your payment will be processed at the time of checkout, and you will receive an order confirmation email once the payment has been successfully processed.

5. Billing Information

  • You are responsible for providing accurate and complete billing information when making a purchase on Lunarhato.net. This includes your name, shipping address, phone number, and payment details.
  • Inaccurate or incomplete billing information may delay the processing of your order or result in failed transactions.

6. Order Review and Processing

  • After your payment is authorized, we will review your order. If we encounter any issues with your payment (e.g., payment failure or insufficient funds), we will contact you to resolve the matter.
  • Once your payment is successfully processed, your order will be confirmed, and we will begin processing and shipping your items.

7. Taxes and Fees

  • Sales tax will be applied to your order based on the shipping address provided during checkout, in accordance with applicable local tax laws.
  • Any customs duties, import taxes, or additional fees that may apply to international shipments are the responsibility of the customer.

8. Payment Errors and Disputes

  • If you encounter any issues with your payment, such as incorrect charges, double payments, or failed transactions, please contact us immediately at info@lunarhato.net. We will work with you to resolve the issue.
  • We reserve the right to cancel any order if we detect any fraudulent activity or errors with the payment process.

9. Refunds

  • If your order is eligible for a refund as outlined in our Refund and Returns Policy, refunds will be processed back to the original payment method used at the time of purchase.
  • Refunds will be processed promptly, but please note that it may take a few business days for the amount to be reflected in your account depending on your payment provider.

10. Payment Disputes

  • If you initiate a chargeback or payment dispute through your bank or payment provider, we may suspend or cancel your account and order while the dispute is being investigated.
  • If the dispute is resolved in your favor, we will process the refund according to the outcome of the dispute. If the dispute is not resolved in your favor, we may reattempt to collect the amount due.

11. Changes to the Payment Policy

  • Lunarhato.net reserves the right to modify or update this Payment Policy at any time. Any changes will be effective immediately upon posting on this page. We recommend reviewing this policy periodically to stay informed of any updates.

12. Contact Information

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us: