Sales Policy for Lunarhato.net

Effective Date: January 3, 2025

At Lunarhato.net, we strive to provide high-quality products and a smooth shopping experience for all of our customers. By making a purchase on our website, you agree to the terms outlined in this Sales Policy. Please take a moment to read through our policy for important details regarding your purchase.

1. Product Availability

  • All products listed on Lunarhato.net are subject to availability. In the unlikely event that an item is out of stock after an order is placed, we will notify you promptly and offer a full refund or an alternative product.
  • We reserve the right to modify product availability, prices, or discontinue any item without prior notice.

2. Pricing

  • All prices on Lunarhato.net are listed in US dollars unless otherwise stated.
  • Prices are subject to change without notice. Sales taxes, if applicable, will be added to the total price during checkout based on your location.
  • We may offer promotional discounts or sales from time to time. These discounts will only be valid during the specified promotional period and cannot be applied after the offer has expired.

3. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email containing the details of your purchase.
  • Please review your order to ensure that all information is accurate. If you notice any errors, contact us immediately at info@lunarhato.net for assistance.

4. Payment Methods

  • We accept a variety of payment methods including credit cards, debit cards, and other online payment services.
  • Payments are securely processed through trusted payment gateways. Your payment details are not stored by us.
  • By providing your payment information, you authorize us to charge the total amount due for your order, including applicable taxes and shipping fees.

5. Shipping & Delivery

  • We aim to process and ship orders within 2-3 business days after payment confirmation.
  • Shipping fees will be calculated during checkout based on the delivery method you choose and your shipping address.
  • Delivery times vary depending on your location and the shipping method selected. Shipping estimates are provided at the time of checkout but are not guaranteed.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect or incomplete shipping details.

6. Sales Tax

  • Sales tax will be applied to your order based on your shipping address, in accordance with local tax laws.
  • The applicable tax rate will be displayed at checkout.

7. Order Cancellations

  • Once an order is placed, we strive to process it quickly. If you wish to cancel or modify your order, please contact us as soon as possible at info@lunarhato.net.
  • Orders that have already been processed or shipped cannot be canceled or changed.

8. Customer Responsibilities

  • By placing an order on Lunarhato.net, you confirm that you are responsible for ensuring that the information you provide, including shipping address and payment details, is accurate and up to date.
  • If there are any issues with your order, including damaged or incorrect products, please contact us within 7 days of receiving your items for assistance.

9. Promotions & Discounts

  • Promotional codes, discounts, or coupons may be offered from time to time, and their use will be subject to specific terms and conditions.
  • Promotions cannot be combined with other offers unless otherwise stated.

10. Returns and Refunds

  • Our Return and Refund Policy applies to all sales on Lunarhato.net. Please refer to our separate Refund and Returns Policy for detailed information.
  • If you wish to return an item, please follow the instructions outlined in our return policy. Refunds will be issued after the returned item is inspected.

11. Limitation of Liability

  • Lunarhato.net is not responsible for any direct, indirect, incidental, or consequential damages that may arise from the use of any products purchased through our website.
  • We make every effort to ensure the accuracy of product descriptions, but we do not guarantee that they are error-free or complete. Products are provided “as is.”

12. Changes to the Sales Policy

  • We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be effective once posted on the website.

Contact Information

If you have any questions or concerns regarding our Sales Policy, please feel free to reach out to us: